Funeral homes that rely on a third-party crematory need predictable timelines and clear confirmation that the cremation will proceed as scheduled. CemSites provides a shared scheduling platform where funeral homes can view available appointment times and submit case information alongside the scheduling request, with authorization tracking built into the same workflow. The crematory receives a complete booking with supporting documentation attached, which eliminates the incomplete referrals that delay processing and force follow-up calls.
For crematories serving multiple funeral home partners, CemSites replaces the mix of phone calls, faxed authorizations, and email confirmations that most facilities currently use to manage incoming cases. Every referral follows the same workflow, every authorization has a defined status in the system, and every appointment carries the case information the crematory needs to proceed. The funeral home and the crematory reference the same record, which removes the miscommunication that separate tracking systems produce.
