Families contact crematories weeks or months, sometimes even years after a cremation to request copies of documentation. The cremation certificate, the authorization form, and the disposition record are the most common requests. A crematory that stores case files on paper or in an unstructured digital folder may spend significant time locating the correct file and confirming its completeness. CemSites crematory case management software makes every case file searchable and retrievable in seconds.
The case file in CemSites contains every document generated during the case. Staff responding to a family request can locate the file by name, case number, or date, and produce the requested document immediately. CemSites turns record retrieval from a filing project into a search-and-print task.
