No cremation should proceed without confirmed authorization from the legally authorized party, and identification must be verified at multiple points to ensure the correct remains are processed. CemSites crematory case management software tracks authorization status on every case, flagging cases where the authorization is pending, incomplete, or disputed. A case with an unresolved authorization hold cannot advance to the processing stage.
Identification verification follows the same logic. CemSites records each identification check with a timestamp and the staff member who performed it, creating an audit trail that demonstrates compliance. The system prevents cases from moving forward when identification has not been confirmed at the required checkpoints.
