Witness cremations carry scheduling requirements that standard cases do not. The family must be notified of the exact time, escorted to the viewing area, and given appropriate time before the cremation proceeds. The retort must be available at the confirmed time with no preceding case likely to run over. CemSites cremation scheduling software handles witness appointments as a distinct scheduling category with its own time buffer and viewing room reservation.
When a family requests a time change, the system shows which retort slots are available and whether the change creates a conflict with other cases. CemSites allows staff to reschedule the appointment and update the family notification in one step, keeping the schedule accurate without rewriting the day's plan.