Online purchasing allows families to buy plots, memorial products, and services directly through the cemetery's website. The typical concern is integration. A standalone e-commerce tool that accepts payment but does not update plot inventory or create billing records internally generates more work than it saves. CemSites cemetery website software connects each online purchase to the same plot assignment and billing workflow that an in-office sale would trigger.
When a buyer selects and purchases a plot online through CemSites, the plot is reserved in the inventory, the sale is recorded in billing, and the owner record is created from the purchaser's information. Staff do not re-enter the transaction. CemSites gives cemeteries the ability to sell online without introducing a parallel process that must be manually reconciled.
