A cemetery with fifty pending headstone orders at any given time cannot rely on phone calls and email threads to track each one. The status of each order needs to be visible in one place so that staff can identify delays, answer family inquiries, and coordinate installation scheduling. CemSites cemetery headstone tracking software provides a centralized order list with status indicators for each stage of the process.
When a monument company notifies the cemetery that an order is ready for delivery, the status update is recorded in CemSites and the installation scheduling process can begin immediately. The system eliminates the lag between receiving the notification and acting on it, which is where orders most commonly stall in a manual workflow.
